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Insert Content and Insert ShortCodes buttons don´t work

{name}
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Total Posts: 1

Joined 2013-09-16

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I was using without problem the “Insert Content” and “Insert ShortCodes” buttons in my posts and pages and suddenly they dont work any more, when I click on any of both buttons, the dialog box appears, I chose a Content Template or a Shorcode to insert in my post but nothing happens, the dialog box stay on top,  never disappear and never insert the selected Content Template or Shorcode, I have to click the Cancel Button to close the dialog box.

Please Help

{name}
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Total Posts: 3667

Joined 2011-04-27

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Did you happen to install any plugins or updates prior to the functionality breaking?

Which version of the theme are you running?
Which version of WordPress?
Have you tried re-downloading and updating the theme?

Unless you’ve made any customizations to .php files, you should be able to (backup first) upload and overwrite everything except the .css files.

{name}
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Total Posts: 1

Joined 2013-09-16

PM

 

Yes I have Installed some plugins prior to the functionally breaking

I have Installed:

WordPRess Ver. 3.9.2
Presstige Theme Ver. 1.9.4

What is the right procedure to update the Presstige theme version?, I haven´t done this before.