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Jigoshop Products Are Showing as Posts with No Image on Shop Page & Search Results

{name}
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Total Posts: 25

Joined 2015-05-11

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I use the Jigoshop eCommerce plugin, which has been very compatible with the Skeleton theme (I have been using both for years).  After I recently updated WordPress, all of the Jigoshop products on our Shop page are showing as posts, instead of products with an add to cart button, price, etc., and the posts do not have a thumbnail picture.  This problem appears to be isolated to the Skeleton theme.  The products do show correctly in the Jigoshop shortcode though and that is how I show my products on each page. 

When on the shop page or if you search for a product with the product search widget on the right menu bar, it used to show the products like this:
http://simplebeadpatterns.com/new-tutorials/

Now, it looks like this:
http://simplebeadpatterns.com/shop-3/.

I am really hoping that there is a way to make the products not appear as posts.  If not, are you able to tell me how to have the thumbnail image show for the posts?  I found the Sample Blog page on the Skeleton website with the thumbnail image for each post.  I have a featured image set for each product, but there is still no thumbnail image on the Shop page.

Skeleton’s Sample Blog page with thumbnail images:
http://themes.simplethemes.com/skeleton/news/

I really hope you can help me with this (fingers crossed!)  Thank you so much!

{name}
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Total Posts: 3667

Joined 2011-04-27

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It sounds like you’re using the old 1.6 version of Skeleton (which is fine) but I no longer have a Jigoshop/Skeleton1 dev environment set up to test this on. For the sake of time, would you be able to PM me with FTP credentials to your wp-content directory so I can take a look? If you’d like to create a wp-admin user as well, that may also be of help. Otherwise I’ll need some time to set this up and try to recreate the problem.

{name}
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Total Posts: 3667

Joined 2011-04-27

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I was able to get the product search to display normally:
http://simplebeadpatterns.com/?s=radiant

I was not able to get the Catalog URL to display.
http://simplebeadpatterns.com/shop

There was a shop page template, but it seems that the latest version of Jigoshop overrides the templaue heierarchy and doesn’t allow the query to pass through it.

I’m going to have to pull this down locally in order to further debug.

{name}
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Total Posts: 25

Joined 2015-05-11

PM

 

Hi,

I just sent you a private message.  Would you please let me know if you received it?

Thank you!

Cara

{name}
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Total Posts: 3667

Joined 2011-04-27

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Hi Cara,

I’ve narrowed down the problem and adjusted the search template.
The results are displayed when the &post_type=product URL parameter is present.

For example, if you search from the product search box, you’ll get the results in the product display layout:
http://simplebeadpatterns.com/?s=earrings&post_type=product

However, if you were to search from the core WordPress search, you’ll get the results in basic post layout:
http://simplebeadpatterns.com/?s=Leave+Feedback

Does that resolve the issue?

{name}
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Total Posts: 25

Joined 2015-05-11

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Thank you so much!  It looks terrific!  How do I apply this fix to my other three websites?

Thank you, again!

Cara

{name}
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Total Posts: 3667

Joined 2011-04-27

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If they’re running identical versions, you can just replace these files:

http://cl.ly/image/1H0j3p24001p

{name}
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Total Posts: 25

Joined 2015-05-11

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Thank you for the quick reply.  They should all be identical versions.  It looks like the link you posted is to a png that shows the folders and files, but what do I replace those with?

Thanks!

{name}
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Total Posts: 3667

Joined 2011-04-27

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The highlighted files are the modified files that you’d replace (in wp-content/themes/skeleton). You could copy and upload them to the other themes in question.

{name}
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Total Posts: 25

Joined 2015-05-11

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Yep, that was a pretty silly question.  :  )  Sorry about that.  It is now working on all of our websites.  Thank you so much for all of your help!!!