Urgent support needed
Please expedite this support request. Our client’s site has been down for 2 days. They received a 404 error because there was an issue with the theme, so I deleted and reinstalled the Element theme and I’m getting the following error: Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Please contact me asap.
Are you installing per the documentation?
It sounds like you may be uploading the entire package when you just need to install the theme.