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Breadcrumb menu problem on mobile device

{name}
Rank

Total Posts: 30

Joined 2016-05-15

PM

 

Here’s an example of my menu tree

Parent
- topic 1
- topic 2
  - child of topic 2

On a mobile device, i click on “Parent” which expands its sub menu “topic 1” and “topic 2”.
Next i click on “topic 2” to expand its sub menu.
I then click on “child of topic 2”

At this point my breadcrumb menu looks like this:
Parent >> topic 2 >> child of topic 2
Now, if i click on “topic 2” in the breadcrumb menu, it takes me to the page “topic 2”.
At this point if i click the main top menu to expand it, I will see:

Parent
- topic 1
- topic 2

The sub menu for “topic 2” is gone.

This only happens on a mobile device after clicking on the breadcrumb menu.

{name}
Rank

Total Posts: 30

Joined 2016-05-15

PM

 

Is support still active for this theme? Is anyone there reading these support questions?

{name}
Rank

Total Posts: 30

Joined 2016-05-15

PM

 

I’ve waited over a month for a response here. I have heard nothing. I’ve private messaged support and just sent in a general email regarding.

Have any other customers experienced this? Is support still active?

{name}
Rank

Total Posts: 7

Joined 2017-01-13

PM

 

Hello, I’m sorry to learn you’re having problems.

The site owner (Casey) is unhealthy and has hired me to participate in resolving outstanding issues while he is away.

If you have a way for me to look at the issue (such as a link) I will be glad to investigate further.