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Theme Installation

{name}
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Total Posts: 2

Joined 2017-01-12

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When trying to unzip Avery_WP_Unzip.zip, I receive an error message stating that zip file is empty.

That’s not good.

FYI ... downloaded winzip, and still nothing.  Perhaps it is really empty and we just paid for nothing.  Hope to hear something soon, else we will report simple themes as a scam.

{name}
Rank

Total Posts: 2

Joined 2017-01-12

PM

 

There has been no reply.  SimpleThemes does not have a phone number nor any other way to contact company.  And the last time someone from SimpleThemes responded to anybody’s request was last year.  We’ll make the assumption that SimpleThemes is no longer an active company.

... and, of course the downloaded compressed file has no content.

Please cancel our purchase.

We’ll notify American Express that your firm is no longer in business.

Too bad ... liked the design.

{name}
Rank

Total Posts: 6

Joined 2017-01-13

PM

 

Hello, I’m sorry to learn you’re having problems.

The site owner (Casey) is unhealthy and has hired me to participate in resolving outstanding issues while he is away.

I have not seen any other reports of this nature. I have downloaded and installed the theme just now without any problem. I will now PM you with private links to download the uncompressed files.

Thank you and have a nice day.

{name}
Rank

Total Posts: 2

Joined 2017-01-13

PM

 

I’m having the same trouble with Synapse.

{name}
Rank

Total Posts: 6

Joined 2017-01-13

PM

 

Hi,

I believe there was recently an update to PHP and Apache on this server that has caused this problem.
Can you please retry the download link and let me know if it works?

If the URL is cached is cached, you may need to refresh or logout first.